Begin troubleshooting your iTunes connectivity error by checking that your Internet connection is still working. Open a browser or email client and see whether you can access a Web page or download email.
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Check that your router's power cord is still connected, and that any connection lights it may have are lit. If you use an Ethernet connection between your router and your computer, ensure that the cable is still firmly seated in place at both ends. If you use Wi-Fi, test your iTunes download over a wired connection. This will help you to see whether or not a poor wireless signal is the source of your problem.
You can improve your wireless quality by keeping dense materials such as concrete or brick out of the path between your router and computer. This changes the frequency used by your Wi-Fi signal, allowing you to avoid using frequencies which have a lot of local interference.
Firewalls protect devices from dangerous traffic by comparing network data against a list of rules. Some firewalls can be configured to block all traffic they do not recognize, potentially causing them to stop iTunes traffic from getting through. If your computer runs firewall software, try temporarily disabling it and re-attempting your iTunes download.
Cannot Scan Over a Network
You may need to do the same with the firewall on your router. If the download works with your firewall disabled, consult your firewall documentation for specific instructions on how to allow certain traffic types. However, saving incorrect DNS data can cause programs such as iTunes to lose external connectivity, as they are unable to locate the server they are trying to find.
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Skip to content. The solution What DOES work for me now, when faced with the mysterious failure of my Macbook to connect with a perfectly healthy, visible network, is to open Network Preferences, and to switch locations.
Good luck with this. Update 16 July Having blogged this solution, it stopped working shortly afterwards. Update 2 6 September Neither of the solutions listed above ever worked completely and satisfactorily. Share this: Twitter Facebook. Like this: Like Loading This entry was posted in General.
macos - Wifi Won't Connect; Connection Timeout (Mac) - Ask Different
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